FAQs

Nope. It is not possible to alter or customize public equipment for specific users. 

Yes you can! The library has partnered with the Princh service and they offer several methods for printing from mobile devices. All documents may be retrieved from the print vending station on the second floor of the library in the Information Services Department. Costs are $0.15 for black and white and $1.00 for color, per printed page/side. 

How to use the service

1. To print from your mobile phone, tablet, or laptop:

2. Goto print.princh.com or use the Princh mobile app. Enter our printer ID# 110372, or scan one of the Princh QR codes located throughout the library.
3. Upload your file(s) to Princh. To print an email save the message as a pdf first, then upload.
4. Adjust any print settings or copies.
5. Accept the Princh terms and conditions. 
6. Enter your email address. This will be used to identify you as the owner of the print job.
7. Pay for your prints. Use the print release station upstairs in the Computer Lab for B&W or color prints, or visit Customer Service in the lobby for B&W prints only.

No, unless you remember your barcode number and PIN. Otherwise, you would have to pay $2.00 to replace your card.

Yes we do! Our Library Document Station™ is located upstairs in the Information Services Department. This all-in-one, self-serve station enables you to scan documents, book pages, or photos, and convert them to PDF, JPEG, PNG or Microsoft Word format. The scanned files can then be sent to a mobile device, emailed, or copied to a user-supplied USB drive. The minimum fee is $1.00 which includes 10 scanned pages/sides. Once the minimum fee has been met, additional scanned pages are $0.10 each. Scanned files can also be printed out through our existing print payment system. Regular printing fees apply.

Yes, you would just need to go to the circulation desk and ask for a Computer Access card if you do not already have a Full Access library card.

Yes. The network name or SSID is called ChapinGuestAccess. No password is required, however, users must agree to our Internet Policy each day their device connects to our network.

Yes, the library offers introductory computer classes at various times of the year. See the calendar of events for current offerings. We also have subscriptions to free online training courses that you can take on one of our public access computers or learn from home. Our computers don't have speakers, but you can use your own earbuds to listen to the instructional videos.