FAQs

Do you have a Frequently Asked Question?

Odds are somebody has already asked! We've compiled a list of the most popular ones below. If you still can't find your answer, please contact us or call the library at 843-918-1275.

How many items am I allowed to check out?

30 Books
10 Audio Books
5 DVDs and/or 10 Magazines

How will I be notified for overdue items, items on hold, etc.?

When you are issued your card you have the option to be notified by either phone or email.

I lost my card. What do I do?

Contact us right away and we will stop the account. There is a $2.00 replacement fee to replace your card and any outstanding fines or fees must be cleared before a new card is issued.

I'm taking an online course. Does the library offer exam proctoring services?

Yes. Please refer to the proctoring details here.

Is the library currently hiring?

Job postings are managed by the City of Myrtle Beach. You can visit their employemnt page at page at https://www.governmentjobs.com/careers/myrtlebeach

I’m going on vacation. How can I get a longer due date?

Sure, we're flexible. Let staff know at the time of checkout and tell us when you plan on being back in town.

My card is expired. Can I renew my card over the phone?

Generally, no. The only exception is if you are physically handicapped and unable to make it to the library.

My information is correct. Why can't I log into my account?

Here are some other reasons why you might be prevented from logging in:

Your account/registration has expired.
Fines owed excedes $10.
Bounced/returned mail from the Post Office.

Please contact Customer Service or call the library at 843-918-1275 and we can help you.

The item I requested is in. Where do I pick it up?

We keep all items on hold behind the Circulation Desk in Custoimer Service. It's the first desk you see when you walk in.

What if I forget my PIN?

It is not possible to reset a forgotten PIN online at this time. Please contact Customer Service for assistance.